Privacy Policy

Big Wave Content Inc. ("Big Wave Content," "we," "us," or "our") operates bigwave.nyc and related services. This Privacy Policy explains how we collect, use, and protect your information.

Information we collect

We collect information you provide directly, including:

• Name and contact information (email address, phone number)
• Business name and industry
• Project details and notes submitted through our contact form

How we use your information

We use your information to:

• Respond to your inquiry and provide requested services
• Send you project-related communications by email or phone
• Send you SMS text messages if you have opted in (see below)
• Improve our website and services

SMS communications

By checking the SMS consent box on our contact form and providing your phone number, you agree to receive recurring text messages from Big Wave Content Inc. at the number provided — including appointment reminders, follow-ups, and service updates. Message frequency varies based on your engagement with our services. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. For help, reply HELP. Carriers are not liable for delayed or undelivered messages. Consent to receive SMS messages is not required as a condition of purchasing any goods or services.

We do not sell or share your phone number with third parties for their marketing purposes.

Data sharing

We do not sell your personal information. We may share information with service providers who help us operate our business (email delivery, CRM, SMS platforms) under confidentiality agreements.

Data retention

We retain your information for as long as necessary to provide our services or as required by law.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us at hello@bigwave.nyc.

Contact

Big Wave Content Inc.
New York, NY
hello@bigwave.nyc
(929) 759-0737